Support

Product Support and Service

Product Registration

Register your purchased products to improve your experience with Omya. Enjoy efficient support, product update alerts, and more.

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    When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

    I agree to have read and understood all the Terms and Conditions

       Choose a file…

       Choose a file…

      When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

      I agree to have read and understood all the Terms and Conditions

         Choose a file…

         Choose a file…

        When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

        I agree to have read and understood all the Terms and Conditions

           Choose a file…

           Choose a file…

          When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

          I agree to have read and understood all the Terms and Conditions

          Patient Monitoring

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             Choose a file…

            When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

            I agree to have read and understood all the Terms and Conditions

            Infusion Systems

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               Choose a file…

              When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

              I agree to have read and understood all the Terms and Conditions

              Respiratory System

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                 Choose a file…

                When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

                I agree to have read and understood all the Terms and Conditions

                Accessories & Modules

                   Choose a file…

                   Choose a file…

                  When you register, you will receive new product announcements, product upgrade information, person-to-person sales and technical support, and warranty renewal notification. When you contact us, we can get a jump-start on serving you effectively and efficiently.

                  I agree to have read and understood all the Terms and Conditions

                  Support Solutions

                  Omya provides comprehensive service and product support to customers timely and efficiently, including technical product support, spare parts support, product training, field service, upgrades, warranty extension, service contract, and on-demand service.

                  Technical Support

                  Omya support representative provides technical support regarding application and troubleshooting to customers and distributors.

                  Spare Parts Support

                  Omya maintains adequate spare parts inventory to support all the products for at least five years after production is officially stopped.

                  Training

                  Omya representatives provide training to customers and distributors including, operation, application, and troubleshooting.

                  Field Service

                  Omya service representatives provide preventive maintenance, calibration, breakdown repair & other services on request.

                  Training and Education

                  Omya provides different levels of education and training to customers, distributors, and service partners including, operation, application, and troubleshooting. We offer a variety of educational and training formats, including e-learning, classroom technical training, post-installation usage and service training, and online consultative education provided by nurse clinicians and specialists.

                  Product Training

                  Omya technical representative provides education training regarding products application with interactive, online training sessions.

                  Maintenance Training

                  Omya provides service training to ensure biomedical engineering staff is trained for the proper care and maintenance of devices.

                  Clinical Education

                  Omya’s provides clinical training for device usage and to establish workflows so that you can provide the best care for your patients.

                  Cleaning-Disinfection

                  Omya provides cleaning and disinfection training to ensure the best performance of your devices and accessories.

                  Request for Annual Maintenance Contract (AMC)

                  Comprehensive Maintenance Contract

                  Our Comprehensive Maintenance Contract plan provides you with regular maintenance following test procedures and includes the provisioning of repair parts and labor.
                  BENEFITS: Routine maintenance visits, checks, and calibrations, changeable service parts and kits, repair parts, software updates, access to service backup devices

                  Preventive Maintenance Contract

                  Our Preventive Maintenance Contract plan provides optimum care for your device to maintain performance in full compliance with regulatory standards.
                  BENEFITS: Routine maintenance visits, checks, and calibrations, replacement of service parts and kits, software updates, Access to service backup devices

                  Upgrades

                  Omya has various upgrade solutions as an added-value service to
                  meet customer’s requirements for function, application, or performance.

                  For Software Upgrade
                  Contact
                  For Hardware Upgrade
                  Contact

                  For Service Enquiry

                  Call Customer Service

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                  +91 80 4284 5900

                  Monday-Saturday: 10:00 am – 6:00pm IST

                  Write to us

                  Fill Up the Form

                  support@omya-healthcare.com

                  Monday-Saturday: 10:00 am – 6:00pm IST
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